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Pioneering Headless Commerce and AI technology,
Sapo delivers seamless Omnichannel experiences to
over 230,000 merchants.
From the very beginning, Sapo has been driven by a clear mission “Making Selling Easier”.
Sapo is steadily realizing our vision to become Vietnam’s leading technology company - growing alongside merchants, while building a workplace where every member takes pride, earns a high income, and makes meaningful contributions to society.
Merchants
Offices
Employees
Sapo is internationally certified with ISO 9001:2015 and
ISO/IEC
27001:2022
by the Sustainable Management Group (SMG).
Officially established
Launched Bizweb, an online sales platform
Bizweb honored with the Sao Khue Award for serving 2,000 merchants
Bizweb honored at the Vietnam Talent Awards 2013 with 4,000 merchants
Received investment from CyberAgent Ventures (Japan)
Launched Sapo, a smart sales management platform
Sapo won the Sao Khue Award for serving over 5,000 merchants
Bizweb and Sapo merged into a comprehensive omnichannel management platform with 43,000 merchants
Launched restaurant and service management software
Launched Sapo GO, an online sales management solution
Investment from SmileGate Investment (Korea) and Teko Ventures
Sapo won the Sao Khue Award for serving 190,000 merchants
Launched OmniAI, the most used omnichannel sales management platform, with 230,000 merchants
Sapo received the Sao Khue Award – 5 stars rating
Fully designed to meet the diverse needs of merchants in both the retail and eCommerce sectors
Retail
F&B and service
F&B and service
Sapo provides the most effective support solutions including
A cost-effective shipping solution that can reduce expenses by up to 70% for Sapo merchants.
A fully compliant e-invoicing solution that meets all business and tax regulations.
A cashless payment solution designed exclusively for Sapo merchants
A business capital solution tailored for Sapo merchants.
An all-in-one digital transformation solution that integrates omnichannel sales with centralized operations management, designed specifically for large enterprises.
Powered by AI, Sapo automatically suggests product names, categories, and descriptions allowing for quick and standardized product listings across all sales channels with just one click.
Centralizes messages from Facebook, Shopee, Zalo OA, and more into a unified interface. AI provides instant responses, personalizes content based on customer queries, and delivers a professional interaction experience
Synchronizes all product, inventory, and order data within one platform, enabling seamless management and minimizing errors during operations.
Easily integrates with multiple shipping providers, allowing for cost comparisons and selection of the most optimal option. It also supports fast COD processing.
Effortlessly sell in-store with
Simply scan the product to retrieve all information including price, promotions, and inventory status - no need for manual input. The automatic checkout system enables faster transactions and minimizes errors.
Sapo supports various cashless payment methods such as bank transfers, e-wallets, QR codes, and more. Transactions are instantly confirmed right within the system, eliminating the need for manual reconciliation - saving time time and reducing errors.
Once an order is placed, receipts can be printed with customized formats tailored to each business. This helps standardize professional service and avoid invoicing errors.
Additionally,
Automatically syncs order data with Facebook Ads via CAPI, enabling accurate audience targeting and effective ad distribution to reach the right customers.
Consolidates all messages and comments from multiple fanpages into one interface. Instantly hides comments to prevent competitors from poaching customers.
Responds instantly using natural language, understands customer intent, suggests relevant products, and accelerates order closing - all while boosting conversion rates.
Sends personalized messages to returning customers, filters by interest or behavior, and builds remarketing campaigns to drive repeat purchases and increase sales conversion.
AI automatically suggests optimized titles, categories, and descriptions for platforms like Shopee, TikTok Shop, Lazada, and Tiki - helping you publish products quickly and efficiently.
Centralizes customer messages from marketplaces into one unified interface. AI handles instant replies and smart consultations, helping you close sales faster and more professionally.
Automatically collects and analyzes product reviews, providing insights to enhance reputation and improve sales performance.
Keyword research and SEO optimization tools help products rank higher in searches, increasing visibility and driving customer engagement.
A diverse library of professionally designed templates, suitable for over 50 industries. Fully optimized for both desktop and mobile devices.
Your website is fully secured with HTTPS and SSL encryption - completely free. It protects against attacks and builds trust for safe, worry-free online shopping.
Optimized site structure aligned with Google’s ranking signals to deliver better user experience. On-page SEO tools help meet Core Web Vitals and improve search visibility.
Abandoned checkout feature collects unfinished orders, then sends automated marketing reminders, promotions, and coupons - helping recover lost sales effectively.
Kho giao diện phong phú, thiết kế tỉ mỉ, phù hợp với hơn 50 ngành nghề kinh doanh khác nhau và tối ưu hiển thị trên mọi thiết bị, từ máy tính đến điện thoại.
Website bảo mật tối đa với HTTPS và SSL tiêu chuẩn quốc tế và hoàn toàn miễn phí, tránh nguy cơ tấn công, đem lại an tâm khi mua sắm online.
Tối ưu cấu trúc website theo các tín hiệu mới của Google, giúp nâng cao trải nghiệm người dùng, dễ tùy chỉnh SEO onpage và tối ưu Core Web Vitals.
Tính năng Abandoned Checkout thu thập thông tin khách chưa hoàn tất đơn hàng để gửi email marketing, coupons... giúp tăng tỷ lệ chuyển đổi.
Track revenue, profit, customer insights, orders, and channel performance - across in-store, website, and marketplace channels - all in one clear, actionable dashboard.
Reports are presented as dynamic charts and clear data tables, making analysis straightforward - even for those without a strong background in data interpretation
Allow users to create custom reports by filtering data based on time, sales channels, or product categories - tailored to specific business objectives and management goals.
Sell, manage, and track operations anytime, anywhere with just a mobile device.
Easily upgrade and expand features to accelerate growth with
A diverse app store supporting sales, store operations, marketing & customer care, payments, logistics, and website management - suitable for all industries.
Apps help shop owners increase sales, boost revenue per order, encourage repeat purchases, optimize operations, and simplify website management
For sellers in the food & beverage industry, let's explore
Delight your customers with
Not just for in-store operations, Sapo also empowers you to
By connecting the two leading food delivery platforms in Vietnam, Sapo ensures instant integration with no delays or approvals required. Orders are synced in real-time to the system - no need to open the Grab or Shopee apps to track them.
An integrated online selling solution with zero commission fees. Easily share your ordering link or auto-generated QR code via Zalo, Messenger, SMS... so customers can browse your digital menu and place orders effortlessly.
AhaMove and GrabExpress are trusted, widely-used food delivery partners, ensuring your orders reach customers quickly and reliably. Book a delivery directly from the software and track every order detail in real time - anytime, anywhere, right from your restaurant management app.
Monitor daily dish sales and get notified when ingredients run low - stay in control, avoid stockouts.
Track shifts with ease, evaluate attendance and performance, and streamline payroll calculations.
Customer information is stored in the system, enabling personalized service and more effective customer care.
Generate detailed revenue reports in visually intuitive charts that are easy to understand and customizable to meet specific needs.
Monitor profit & loss and manage accounts receivable and payable for customers and suppliers.
Track orders and staff in real-time directly from your phone, allowing you to manage your business effortlessly without being physically present.
Monitor daily dish sales and get notified when ingredients run low - stay in control, avoid stockouts.
Track shifts with ease, evaluate attendance and performance, and streamline payroll calculations.
Customer information is stored in the system, enabling personalized service and more effective customer care.
Generate detailed revenue reports in visually intuitive charts that are easy to understand and customizable to meet specific needs.
Monitor profit & loss and manage accounts receivable and payable for customers and suppliers.
Track orders and staff in real-time directly from your phone, allowing you to manage your business effortlessly without being physically present.
Revenue reports
Financial reports
Item reports
Inventory reports
Promotion reports
Employee reports
Whether you run a retail store or a restaurant, Sapo provides
Support sellers in managing the entire invoicing process - from registration, issuance, to necessary operations like adjusting, replacing, or canceling invoices in case of errors.
After issuing invoices, business owners can quickly send them directly to customers via email, text message, and more - ensuring convenience and saving time for both businesses and customers.
A wide selection of invoice templates available for immediate use. Additionally, Sapo Invoice can create customized templates to suit the specific business needs of each company.
Electronic invoice data is transmitted directly to the Tax Authority’s system, allowing business owners to easily look up company and invoice information anytime, anywhere.
